Return & Refund Policy

Welcome to UpFix Inc, your trusted provider of repair services for faulty electronics. Before utilizing our services, please take a moment to read and understand our refund and return policy.

Exclusion of Damages: UpFix Inc shall not be held liable for, and hereby excludes, any indirect, incidental, special, or consequential damages associated with the use of services provided by UpFix Inc.

Guarantee Limitations: Due to the intricate nature of electronics and circuit board repair, UpFix Inc cannot ensure the functionality of components and circuitry unrelated to the specific repair covered in the service description.

Post-Repair Malfunction: In the event that an item does not operate correctly following repair within the warranty period, customers are given the option to return the item to UpFix Inc for further testing.

Return Authorization: Customers are responsible for reaching out to UpFix Inc for return authorization before sending back the item. Items returned for testing are subject to shipping fees, which are the customer's responsibility.

Repair or Refund: If the malfunction is attributed to failed components or substandard workmanship within warranty period, UpFix Inc holds the right to either repair the item at no additional cost or provide a refund equivalent to the initial repair fee paid to UpFix Inc by the customer with proof of purchase of a replacement.

Excluded Failures: In cases where failure is determined to be caused by external factors such as faulty wiring, improper installation, or failed external components, any guarantees, whether expressed or implied, shall be rendered void.

Liability Release: UpFix Inc shall be released from all forms of liability, including but not limited to loss of profits, income, product, production, increased operational costs, rental vehicle fees, or other losses connected with the utilization of services offered by UpFix Inc.

Liability Cap: Under no circumstances will UpFix Inc be held accountable for damages surpassing the total repair cost paid to UpFix Inc by the customer.

Non-Transferable Warranty: This warranty is exclusively for the original purchaser and is non-transferable. It is also subject to the lifespan of the product or system into which it is integrated. For instance, if an automobile reaches the end of its useful life, a rebuilt instrument cluster cannot retain continuous warranty coverage if transplanted into a replacement vehicle.

Troubleshooting Assistance: UpFix Inc cannot guarantee the accuracy or comprehensiveness of information provided for troubleshooting assistance. UpFix Inc will not accept responsibility for any incorrect diagnosis of components made by third parties.

By availing our services, you acknowledge and accept the terms outlined in this refund and return policy. If you have any queries or require further clarification, please don't hesitate to contact our customer service team. Thank you for choosing UpFix Inc for your electronics repair needs.
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