Cadillac XTS 2013-2019 CUE Navigation Radio Infotainment Touchscreen Repair
- Estimated Repair Time is 3-5 business days.
- Real-Time Repair Tracking
- Our service is 100% guaranteed or your money back. Order today and save!
- International Shipping Available
To help us process your repair accurately and avoid surprises:
- ⚠️ We do NOT repair a black screen or no video / no display. The touchscreen senses your touch - it does not create the picture. No video almost always points to the HMI module, and this repair will not address it.
- ✔️ Please select only the issues you are actually experiencing and describe the symptoms in your own words in the “Describe your issues” box.
- ✔️ This service repairs touch / touchscreen response issues only (unresponsive touch, dead spots, or ghost touch).
- 💡️ If your part tests good and no fault is found, a $99.99 Bench Test / Diagnostic Fee may apply instead of the repair price.
Description
This is a repair and return service for Cadillac XTS 2013-2019 CUE Navigation Radio Infotainment Touchscreen Repair, years 2013 2014 2015 2016 2017 2018 2019 . When you receive your rebuilt part back from us it will be plug-n-play and not need any additional programming.
Once we receive your part, our trained and IPC certified technicians will run tests to identify the source of the problem. We will rebuild your part, replacing not only the failed components, but all components that are usually known to fail or go bad in this part. There is no programming required after we rebuild your original part. The vin number, odometer mileage and vehicle settings are unchanged. We want to make your experience as effortless as possible. All you have to do is send your part to us. Then after receiving the part back from us, just reinstall it and you’re back in business!
Estimated Repair Time is 3-5 business days.
Ordering from outside the U.S.? No problem — we ship internationally.This repair service will fix these issues:
- Touchscreen has cracks, damage, or scratches
- Touchscreen Not Responsive
- Touchscreen randomly selects options on its own
- Touch responds intermittently
- Parts of the screen dont respond to touch
Our services are an affordable and effective alternative to expensive dealership part replacements that can save you hundreds of dollars, while continuing to provide an eco-friendly solution that reduces pollution. We drive our business towards consistent and profitable growth, with integrity and a commitment to the people and communities where we live and work. We do more than just repair the part, we go to the root of the problem and upgrade the components to ensure the issue does not return. We will quickly fix your malfunctioning part and return it back to you. Our service is 100% guaranteed or your money back.
⚠️ This service does NOT repair a black screen, no video, or no display. The touchscreen only senses your touch - it does not produce the picture. A blank or black screen almost always indicates an HMI module fault (the HMI sends video to the CUE display) and will not be corrected by a touchscreen repair.
ℹ️ Please describe the issues you are experiencing in your own words when placing your order so our technicians can diagnose your unit accurately.
✔️ This service covers touch / touchscreen response problems only - for example an unresponsive screen, dead or dead spots, or ghost touch where the screen registers presses on its own.
ℹ️ If your part tests good and no fault is found, a $99.99 Bench Test / Diagnostic Fee may apply instead of the full repair price.
A full diagnostic check should first be performed to eliminate all other possible causes for your symptoms, even if the symptoms match those specified on the common fault description.
If you send a unit in good working condition due to misdiagnosis, and our testing determines that there are no issues or faults with the unit, or if the part is beyond repair, then you will only be responsible for the shipping costs and a bench test fee of $69.99 may be applied.
IMPORTANT! If you are not sure that this part is the cause of the fault then we recommend that you do not go ahead with this purchase and instead seek further professional advice and diagnosis.See Why Our Customers Love UpFix!
- Save hundreds of dollars
- Fast & easy process
- High quality components
- 100% guaranteed or your money back
- Amazing customer service and support
- No programming needed
- Plug-n-play
- Refurbished and tested to meet manufacturers specifications
- IPC certified technicians (highest standard of quality craftsmanship)
- Hassle-free warranty that is much better than the warranties you get for new replacements.
How It Works
Our services are an alternative to expensive dealership part replacement and save you hundreds!
We do more then just just repair the part. We go to the root of the problem and use new upgraded parts to ensure the issue does not return. Our service is 100% guaranteed or money back.
- Locate your product on our website.
- Match your symptoms with our descriptions to diagnose the issue.
- Place a repair order and receive a shipping label.
- Send your item to us.
- We'll repair and promptly ship it back to you!
Warranty
Warranty covers the repair of the part for one full year.
If the repair fails within a year, we will repair the part again. In the rare occasion that the item is not repairable, we will either replace the circuit board entirely or refund the cost of the repair, at our discretion.
This warranty is non-transferable and applies to the original purchaser only.








