SKU: 34882

1398-DDM-005-DN ALLEN BRADLEY Servo Drive Controller Repair

Efficient Servo Drive Repair Service – Maintain Your Configuration, Save on Costs. Our services are fast and easy. Send us your failed Servo drive controller. We will quickly repair your faulty Servo drive controller. We provide a quick turnaround time and a high repair success rate at a low repair cost.
UpFix is NOT an authorized distributor for Allen Bradley.

UpFix presents a specialized repair service for your Servo Drives, designed to restore functionality while ensuring significant cost savings. Repairing your existing Servo Drive with us not only reduces your expenses compared to buying a new unit but also preserves the critical custom programming specific to your systems requirements.
  • Estimated Repair Time is 3-5 business days.
  • 2 Year Warranty
  • Free Round-Trip Shipping
  • Real-Time Repair Tracking
  • Our service is 100% guaranteed or your money back. Order today and save!

International Shipping Available:
Ships to USA and Canada

Free round trip shipping available at online checkout!
$612.00
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$612.00
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Description

This is a repair service for 1398-DDM-005-DN ALLEN BRADLEY Servo Drive Controller Repair.
UpFix is NOT an authorized distributor for Allen Bradley.

We want to make your experience as effortless as possible. All you have to do is send your part to us. Then after receiving the part back from us, just reinstall it and you’re back in business!
Reducing downtime is extremely important to us. Our standard repair is usually under 1 week. Meanwhile, offering a high-quality repair service with a focus on quick, long-lasting repairs at competitive prices.

Once we receive your part, our highly trained and IPC certified technicians will run tests to identify the source of the problem. We will rebuild your part, replacing not only the failed components, but all components that are usually known to fail or go bad in this part.

Estimated Repair Time is 3-5 business days.

International Shipping Available: Ships to USA and Canada

How it works




This repair service will fix these issues:

  • Checksum Fault
  • Does Not Enable
  • Does Not Power
  • Fails Auto-Tune
  • Fails under Load
  • Ground Fault
  • I/O Terminal Not Working
  • Input Phase Fault
  • No Communication
  • No Feedback from Servo Motor
  • No Output
  • Output Phase Fault
  • Output Runs Erractically
  • Overcurrent Fault
  • Overvoltage Fault
  • Unit Had Blown Up
  • Unit Smoked



We take pride in our work and will take it a step further and fully inspect your control board and will replace failure prone components or parts that may be failing in the future. Each part is fully tested to make sure it passes a full functional test.

Our service is 100 percent guaranteed or your money back. We stand by our services, thats why we got you covered with a 24-month warranty and lifetime phone support when you need us

Our goal is to save you hundreds of dollars, while continuing to provide an eco-friendly solution that reduces pollution. We drive our business towards consistent and profitable growth, with integrity and a commitment to the people and communities where we live and work. Our service is 100% guaranteed or your money back.






Cost-Effective Solution
Enjoy considerable savings by repairing your current Servo Drive instead of investing in a new one. Our service provides an economical alternative without compromising on performance.

Retain Original Programming
By choosing to repair your original Servo Drive, you avoid the hassle and time involved in reprogramming a new unit. Your Servo Drive will return with all its pre-set configurations, ready for immediate use.

Rapid Turnaround Time
We recognize the importance of minimizing downtime in industrial operations. Our skilled technicians work efficiently to ensure a quick repair process, so you experience minimal interruption to your production.

High-Quality Repairs
Our repairs are conducted using the highest quality components and advanced repair techniques. This ensures your Servo Drive operates reliably and often improves upon its original condition.

Prolong Equipment Lifespan
Repairing your existing Servo Drive contributes to longer equipment life and environmental sustainability by reducing electronic waste.

Expertise Across Brands and Models
Our team is proficient in a wide range of Servo Drive brands and models, offering knowledgeable support and ensuring a repair service that meets your specific needs.

Our Promise to You
At UpFix, we are dedicated to providing top-tier Servo Drive repair services. We understand the vital role Servo Drives play in your operations and commit to returning a unit that seamlessly integrates into your system with no need for additional programming. Trust in our expertise to keep your operations running smoothly and efficiently.
Will this service fix my problems?

A full diagnostic check should first be performed to eliminate all other possible causes for your symptoms, even if the symptoms match those specified on the common fault description.

If you send a unit in good working condition due to misdiagnosis, and our testing determines that there are no issues or faults with the unit, or if the part is beyond repair, then you will only be responsible for the shipping costs and a bench test fee of $39.99 may be applied.

IMPORTANT! If you are not sure that this part is the cause of the fault then we recommend that you do not go ahead with this purchase and instead seek further professional advice and diagnosis.


Benefits of using us:
  • Free round trip shipping
  • Fast & easy process
  • High quality components
  • 100% guaranteed or your money back
  • Save hundreds of dollars
  • Amazing customer service and support
  • No programming needed
  • Plug-n-play
  • Refurbished and tested to meet manufacturers specifications
  • IPC certified technicians (highest standard of quality craftsmanship)
  • Hassle-free warranty that is much better than the warranties you get for new replacements.
Warranty

Warranty

Our service is 100 percent guaranteed or your money back.

For a full 24 months, our no-hassle warranty covers the repair. We will fix the item again if the repair fails within 24 months. If the component is not repairable, we will, at our discretion, either replace the part entirely or refund the cost of the repair.

We stand by our services – If the part is going to fail, itll fail within the first 3 months. Thats why we got you covered with a 24-month warranty and lifetime phone support when you need us

How It Works

How it works

Our services are fast and easy. Reducing downtime is extremely important to us. Our standard repair is usually under 1 week. Meanwhile, offering a high-quality repair service with a focus on quick, long-lasting repairs at competitive prices.


We take pride in our work and not only fully inspecting/repairing your faulty part, but will take it a step further and will replace failure prone components or parts that may be failing in the future. Each control board is fully tested to make sure it passes a full functional test. Our service is 100 percent guaranteed or your money back.


  1. Carefully remove your part.
  2. Securely pack your part, using the correct box so that your part cannot be damaged in transit. Take special care when packing.
  3. Add item to shopping cart and check out. We will provide you with shipping label to send the part to us. You will not need to pay anything until your part is full repaired.
  4. Inside the package include: Your Name, Return Address, Phone Number.


  5. International Shipping Available
    We ship to USA and Canada
Part Numbers

1398DDM005DN

Error Codes
CodeDescriptionRecommended Action
10Bus OvervoltageCAUSE: 1) Excessive regeneration of powerWhen the drive is driven by an external mechanical power source, it may regenerate too much peak energy through the drive’s power supply. The system faults to save itself from an overload. 2) Excessive AC input voltage 3) Output short circuit 4) Motor cabling wires shorted together 5) Internal motor winding short circuit SOLUTION: 1) Change the deceleration or motion profile and/or reduce the reflected inertia of your mechanical system. Use a larger system (motor and drive). 2) Verify input is below 264 VAC. 3) Check for shorts. 4) Check for shorts. 5) Check for shorts.
11Illegal Hall StateCAUSE: 1) Incorrect phasing Bad connections SOLUTION: 1) Check the Hall phasing. Verify the Hall wiring.
12RESERVED
13RESERVED
14RESERVED
15RESERVED
16RESERVED
17Excessive Average CurrentCAUSE: 1) Excessive time at peak current 2) Software parameter set too low 3) Insufficient bus voltage 4) Motor Phasing is incorrect SOLUTION: 1) Reduce acceleration rates Reduce duty cycle (ON/OFF) of commanded motion. Increase time permitted for motion. Mechanical jam or excessive frictional load.User larger drive and motor. 2) Increase Average Current parameter to a less restrictive setting. 3) Correct the under voltage condition or intermittent AC power or install a larger size transformer. 4) Check motor phasing.
18Motor OverspeedCAUSE: 1) OVERSPEED parameter in the drive set to low for the application 2) Motor commanded to run above Overspeed setting 3) Motor encoder phasing is incorrect SOLUTION: 1) Using ULTRA Master (refer to Drive Parameters section) set Overspeed parameter to an acceptable range for the application. 2) Reduce command from position controller or change velocity parameter in the position controller 3) Check encoder phasing.
19Excess Following ErrorCAUSE: 1) The software position error limit was exceeded SOLUTION: 1) Increase the feed forward gain to 100%. Increase the following error window (refer to ULTRA Master Drive Parameters section). Retune the drive to reduce the following error. Increase the slew limit window (refer to ULTRA Master Drive Parameters).
20Motor Encoder State ErrorCAUSE: 1) The motor encoder encountered an illegal transition 2) Bad encoder SOLUTION: 1) Replace the motor/encoder. Use shielded cables with twisted pair wires. Route the feedback away from potential noise sources. Check the system grounds. 2) Replace motor/encoder.
21Auxiliary Encoder state errorCAUSE: 1) The auxiliary encoder encountered an illegal transition SOLUTION: 1) Use shielded cables with twisted pair wires. Route the encoder cable away from potential noise sources. Bad encoder - replace encoder Check the ground connections
22Motor Thermal Protection FaultCAUSE: 1) The internal filter protecting the motor from overheating has tripped. SOLUTION: 1) Reduce acceleration rates Reduce duty cycle (ON/OFF) of commanded motion. Increase time permitted for motion. Use larger drive and motor.
23IPM Thermal Protection FaultCAUSE: 1) The internal filter protecting the IPM at slow speed has tripped. SOLUTION: 1) Reduce acceleration rates Reduce duty cycle (ON/OFF) of commanded motion. Increase time permitted for motion. Use larger drive and motor.
24Excess Velocity ErrorCAUSE: 1) Velocity exceeded allowable range. SOLUTION: 1) Increase time or size of allowable error. Reduce acceleration.
25Commutation Angle ErrorCAUSE: 1) Bad encoder SOLUTION: 1) Replace encoder or motor/encoder. Check wiring of motor encoder index signal.
26RESERVED
27RESERVED
28No Motor SelectedCAUSE: 1) No motor was selected when the drive was enabled. SOLUTION: 1) Select a motor before enabling the drive.
29Motor Information MissingCAUSE: 1) The motor number is referencing a motor that is not currently in the drive. SOLUTION: 1) Select a motor that is in the drive. Update the motor tables in the drive (contact the factory).
30-99RESERVEDCAUSE: 1) - SOLUTION: 1) Call the factory
4Motor OvertemperatureCAUSE: 1) Motor TS+ (J2-19) and TS- (J2-20) pins open 2) Motor thermostat trips due to: High motor ambient temperature, and/or Excessive RMS torque SOLUTION: 1) Verify TS+ (J2-19) and TS- (J2-20) connections for continuity. 2) Operate within (not above) the continuous torque rating for the ambient temperature (40°C maximum). Lower ambient temperature.
5IPM FaultCAUSE: 1) Motor cables shorted 2) Motor winding shorted internally 3) Drive temperature too high 4) Operation above continuous power rating 5) Output short circuit or overcurrent SOLUTION: 1) Verify continuity of motor power cable and connector. 2) Check for short on R,S,T and Gnd windings of the motor. 3) Check for clogged or defective fan. Ensure cooling is not restricted by insufficient space around the unit. 4) Verify ambient temperature is not too high (above 60° C). Operate within the continuous power rating. 5) Drive has a bad IPM, replace drive.
9Bus UndervoltageCAUSE: 1) Low AC line/AC power input (100 V AC minimum for safe drive operation) SOLUTION: 1) Verify voltage level of the incoming VAC power. Check AC power source for glitches or line drop (below 90 VAC). Install an uninterruptible power supply (UPS) on your VAC input.
Models

This control board may be found in models similar to the following:

1398-DDM-005-DN

 
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